Help & FAQ

Find answers to common questions or contact our support team

Contact Support

Have a question that's not answered below? We're here to help!

support@cosmicenergy.appWe usually respond within 24-48 hours.

Frequently Asked Questions

About Cosmic Energy

Cosmic Energy is your personal app for cosmic self-reflection. It combines various influences like moon phases, biorhythm and your mood into a daily energy value. The app helps you move through your day more mindfully – not as a scientific prediction, but as a playful tool for self-observation.
Your daily energy is composed of several factors: moon phase, biorhythm (based on your birth date), weekday, time of day, sleep quality, mood from your journal, and your logged synchronicities. Each factor contributes to the total value.

Biorhythm

Biorhythm theory assumes that three cycles begin at birth and influence our lives:
  • Physical (23 days): Physical energy
  • Emotional (28 days): Mood & feelings
  • Intellectual (33 days): Concentration & thinking

  • The cycles are represented as sine waves oscillating between high and low phases.
    The theory was developed in the late 19th century by Wilhelm Fliess, a German ENT doctor and friend of Sigmund Freud. He initially postulated the 23- and 28-day cycles. The 33-day cycle was added later by Alfred Teltscher.
    No. Numerous scientific studies have examined biorhythm theory and found no evidence for its validity. There is no proven connection between the fixed cycles and actual performance.
    We use biorhythm as an entertaining element – not as science.

    Earth Resonance (Schumann)

    The Schumann Resonance is a real physical phenomenon: electromagnetic waves that arise between Earth's surface and the ionosphere. The fundamental frequency is about 7.83 Hz. It was predicted in 1952 by physicist Winfried Otto Schumann.
    The Schumann Resonance exists and is measurable. Whether and how it affects people is not scientifically proven. Some people report increased sensitivity during fluctuations – but this is subjective and not scientifically verified.
    We show the data as an interesting environmental factor, not as a proven influence.

    Synchronicities

    The term was coined by psychologist Carl Gustav Jung. It describes meaningful coincidences – events that coincide in time and have special meaning for the person involved, without being causally connected.
    Examples: You think of someone and they call. You see the same number everywhere. A song on the radio matches exactly what you're thinking.
    Recording synchronicities sharpens your attention to meaningful moments in everyday life. It's a form of mindfulness practice. Whether these coincidences have 'real' meaning or we just interpret them as meaningful is up to you.

    Moon Phases

    The moon demonstrably affects the tides. Whether it also affects people is disputed. Scientific studies usually find no significant effects on sleep, mood or behavior.
    Many cultures, however, have attributed significance to the moon for millennia. We integrate moon phases as a symbolic element – as an invitation to pay more attention to natural rhythms.

    Premium & Subscription

    With Premium you get:
  • Unlimited synchronicity tracking
  • 7-day energy forecast
  • Detailed energy statistics
  • All frequency meditations (SR1-SR5)
  • Schumann history & trends
  • Personalized energy tips

  • Free users can log 3 syncs per week and see basic features.
    We offer two options:
  • Monthly subscription: $4.99 per month
  • Yearly subscription: $34.99 per year (about $2.92/month – you save 42%!)

  • Both subscriptions renew automatically but can be cancelled anytime.
    You can cancel your subscription anytime:
  • Open the Settings app on your iPhone
  • Tap your name (Apple ID)
  • Select 'Subscriptions'
  • Tap 'Cosmic Energy'
  • Select 'Cancel Subscription'

  • Your Premium access remains active until the end of the paid period.
    If you purchased Premium but it's not showing:
  • Go to Profile → Premium
  • Tap 'Restore Purchases'
  • Sign in with your Apple ID if needed

  • Your subscription is linked to your Apple ID and works on all your devices.
    We currently don't offer a free trial. However, you can use the app with free basic features indefinitely and upgrade to Premium anytime.
    Tip: The yearly subscription is the best value if you want to use the app long-term.
    Your data (journal entries, syncs, profile) remains saved – even if you cancel. You only lose access to Premium features.
    If you want to completely delete your account, go to Profile → Delete Account.

    Contact & Support

    For questions, problems or feedback reach us at support@cosmicenergy.app. We usually respond within 24-48 hours.
    Thanks for helping us improve the app! Please email us with:
  • What happened?
  • What did you expect?
  • Which iPhone/iOS are you using?
  • Screenshot (if possible)

  • We review every report!

    Important Notice

    Cosmic Energy is an app for self-reflection and entertainment. It does not replace medical or psychological advice. The displayed values are partly based on non-scientifically proven concepts and are meant to playfully encourage mindfulness.